Cancel domain mapping

  • Unknown's avatar
    dhafin0812 · Member ·

    Hello,
    I would like to cancel domain mapping
    For MargondaCatering.com
    Thank you

  • Unknown's avatar
    pratikawari28 · Member ·

    Hi dhafin0812,

    Domain mapping cancellation option is not available from user end, but staff might help you do that.

    If you wish to cancel your domain mapping upgrade, please contact WordPress.com support staff using the contact form available here:
    http://en.support.wordpress.com/contact/
    You can read more about domain cancellation here, https://en.support.wordpress.com/domains/cancel-domain/

    I am tagging this thread for modlook so that someone from staff can help you out.

  • staff-doublebassd · Staff ·

    Hi there,

    MargondaCatering.com was both mapped and registered with WordPress.com

    If you’re wanting to use your domain at a different host, you should never cancel it at your current host – once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it. Also, it usually takes a few weeks for your domain registration to clear and become available once you cancel it. There isn’t an exact time, however, so you’ll be checking consistently to see when it becomes available.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

    https://en.support.wordpress.com/transfer-domain-registration/

    For more information on using the domain elsewhere, please see:

    https://en.support.wordpress.com/domains/move-domain/

    If you recently registered the domain, you have to wait 60 days before you are able to transfer your domain to a different host, but in the meantime, you can use the domain with your site by pointing the nameservers over to your new host:

    https://en.support.wordpress.com/change-name-servers/

    I’ll be happy to contact the registrar to see if we can restore the domain back to your account, but I cannot guarantee that we will be able to get the domain back.

    Let me know if you would like for me to try and regain the domain for you.

    I have processed refund for the Premium Plan for you.

    Thanks!

  • The topic ‘Cancel domain mapping’ is closed to new replies.