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Forums / Cancel domain mapping & delete website

Cancel domain mapping & delete website

  • Unknown's avatar
    maximmarkert · Member · Nov 18, 2016 at 9:19 pm
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    Hi there!
    I would like to cancel the domain mapping and delete the website.

    I mapped my website http://blog.jimee.ch with the domain jimeelife.wordpress.com. It seems, I cannot cancel the mapping and, thus, not delete the website. The blog is jimeelife.wordpress.com.

    Please help me cancel the mapping and deleting the site.

    Cheers
    Max

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Nov 18, 2016 at 9:24 pm
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    Have you tried what follows?

    re: Canceling upgrades
    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    Read also: Account Recovery https://en.support.wordpress.com/account-recovery/

    Deleted blog URLs are not recycled, regardless of who registered and deleted them and no exceptions are made except for the one stated here http://en.support.wordpress.com/recycling-blog-names/

  • Unknown's avatar
    staff-doublebassd · Staff · Nov 18, 2016 at 10:10 pm
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    Hi there,

    I would be happy to assist you in cancelling your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into cancelling the subscription purchase.

    Let me know if you have any questions.

    Thanks!

  • The topic ‘Cancel domain mapping & delete website’ is closed to new replies.

Tags

  • cancelling upgrades
  • not logged in under the correct username account
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 9 years
  • Latest reply from maximmarkert

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