Cancel Domain Please

• 

  shareroftales · Member · Feb 8, 2015 at 7:36 pm

  • Copy link
  • Add topic to favorites

  Hello Support,

  I’ve gone back and forth with your support information and its not accurate. I wish to cancel both of my domains. There is no “gear” icon when I visit my upgrades for either of my two domains.

  Please cancel my domain for

  http://wordsbyrochelle.com

  and

  http://infinitewisdomacademy.com

  I appreciate your swift assistance with this matter, as your directions have been quite frustrating.

  Thank you,
  Rochelle

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 8, 2015 at 7:50 pm

  • Copy link

  Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew there.
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  shareroftales · Member · Feb 8, 2015 at 7:55 pm

  • Copy link

  Thank you, timethief. :)

  I do appreciate your help, but I’ve already shut off auto-renew. I’m wanting to delete both of my blogs, which of course means that I have to cancel my domains first. I had already subscribed to my post, but again appreciate your help with that as well. Have a great day.

• 

  timethief · Member · Feb 8, 2015 at 8:07 pm

  • Copy link

  Hi gain,
  To be sure Staff are aware of the username accounts that registered both of the underlying .wordpress.com blog URLs and save time when Staff work their way up to this thread you could post the details for them.

  Username account https://en.forums.wordpress.com/profile/wordsbyrochelle
  Registered https://wordsbyrochelle.wordpress.com
  And purchased a domain mapping upgrade to http://wordsbyrochelle.com/

  Username account
  _______________________________

  Registered https://infinitewisdomacademy.wordpress.com
  And purchased a domain mapping upgrade to
  http://infinitewisdomacademy.com/

• 

  shareroftales · Member · Feb 8, 2015 at 8:14 pm

  • Copy link

  Thank you again for the help, timethief. :) I re-posted the info. you just shared with me to help out staff.

  Username account https://en.forums.wordpress.com/profile/wordsbyrochelle
  Registered https://wordsbyrochelle.wordpress.com
  And purchased a domain mapping upgrade to http://wordsbyrochelle.com/

  Username account https://en.forums.wordpress.com/profile/wordsbyrochelle
  Registered https://infinitewisdomacademy.wordpress.com
  And purchased a domain mapping upgrade to
  http://infinitewisdomacademy.com/

• 

  timethief · Member · Feb 8, 2015 at 8:17 pm

  • Copy link

  Great! That makes it easy as you registered both .wordpress.com blog URLs under the same username account. :) Now all you need is patience.

• 

  shareroftales · Member · Feb 8, 2015 at 8:18 pm

  • Copy link

  Once again, appreciate all the help and I will make sure to stay patient. Enjoy your weekend! :)

• 

  timethief · Member · Feb 8, 2015 at 8:37 pm

  • Copy link

  You too. :)

• 

  jeremeylduvall · Member · Feb 9, 2015 at 7:42 pm

  • Copy link

  Hi @wordsbyrochelle,

  I have cancelled both of your domain names. They will eventually be returned to the registrar and released again for registration. You should now be able to delete both of your sites following the instructions here:

  Delete a Website

  Let me know if you have any trouble!

• 

  shareroftales · Member · Feb 9, 2015 at 8:39 pm

  • Copy link

  Thank you for all of your help. :) Have a great day!!