Cancel domain purchase

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  onegp5 · Member · Apr 6, 2021 at 11:42 am

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  Hi, how do I cancel the recent domain and email purchase?

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  austinsangs · Member · Apr 6, 2021 at 12:45 pm

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  Hi @onegp5,

  Hi there,

  You can request cancellation and refund from the Manage Purchases page. Otherwise, please contact support.

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about 5-10 business days to appear on your statement.

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  supernovia · Staff · Apr 6, 2021 at 7:21 pm

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  @onegp5 I just wanted to add, I don’t see any upgrades on this account. If you have upgrades with us under another username, can you log out and log in with the username used to make the purchase?

  Let us know if you need more help.