Cancel domain renewal

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  ollelindstrom · Member · Nov 28, 2016 at 4:45 pm

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  I’d like to cancel my domain renewal, but seem unable to

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 1, 2016 at 3:45 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.