Cancel domain renewal
-
Hello,
I want to cancel my domain renewal. I tried to do it myself but I wasn’t able to find the way. When I go to Store > My Upgrades in my dashboard, there is no “Cancel” button. So, how can I cancel it before it is automatically renewed on December?
And, another question, can I transfer this domain to a wordpress.com domain so I don’t lose all the information I have in the blog?
My blog URL is http://disculpenlasmolestias.net/.
Thanks,
María
The blog I need help with is: (visible only to logged in users)
-
When you remove domain mapping the content it remains where it is. Only the URLs are affected. Nothing else changes.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the .wordpress.com blog and purchased the domain mapping upgrade to access the blog’s dashboard and navigate to > Store > My Upgrades to cancel and disable auto-renew
I tagged this thread for Staff assistance with canceling. Please subscribe to it so you are notified when they respond. To subscribe:
1. Look in the sidebar of this thread and find the subscribe to topics link.
2. Look below the comment box:
_ Notify me of followup posts via e-mail -
Hi María,
The domain disculpenlasmolestias.net is owned by the other administrator account on your blog. You can see who owns the domain by going to Store > My Upgrades in your blog’s dashboard. Under the domain name, you’ll see “Purchased by” the name on the account that owns the domain.
If you own that account, you’ll need to log in with that username and either reply here or contact us and we can cancel the domain for you.
And, another question, can I transfer this domain to a wordpress.com domain so I don’t lose all the information I have in the blog?
Sure thing! When you remove a custom domain from a blog, the blog goes back to using its free WordPress.com address automatically.
- The topic ‘Cancel domain renewal’ is closed to new replies.
WordPress.com Forums 