Cancel Domain support

• 

  gucurich · Member · Nov 6, 2011 at 9:20 pm

  • Copy link
  • Add topic to favorites

  I want to cancel all upgrades. Additionally I was invoiced for an upgrade that I don’t want.

  The following WordPress.com upgrade was purchased or renewed successfully:

  Item: Domain Mapping for http://lostwithiel1.wordpress.com
  Cost: $12.00

  ==============================

  TOTAL: $12.00
  Transaction ID: 9E2350617G763590L

  Is it possible to get a refund please?

  Thanks

  Rich

  The blog I need help with is: (visible only to logged in users)

• 

  airodyssey · Member · Nov 6, 2011 at 9:28 pm

  • Copy link

  Hi Rich. Domain upgrades can be refunded within 48 hours of the purchase, and other upgrades can be refunded within 30 days of the purchase:
  http://en.support.wordpress.com/upgrades/#refunds

  Go to the Store section of your dashboard and you should find a refund option next to the upgrade you purchased. If you don’t see it, send a message via the following link:

  Contact

• 

  andrewspittle · Staff · Nov 7, 2011 at 3:11 pm

  • Copy link

  Howdy, I just refunded that domain mapping upgrade. There’s quite a few other upgrades on your account though. If you’d like them all removed like you mention above can you get in touch with us privately with the details? Thanks!