cancel domian mapping

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  deadliveevents · Member · Nov 7, 2014 at 2:29 pm

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  I have cancelled my web hosting account and I’m no longer able to log into my wordpress account. I forgot to delete my domian mapping and I have just been charged $13 for domain mapping by WordPress. Is this refundable?I can not log into my account anymore which was on this domain theparanormalshow.co.uk which also dont own anymore

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 7, 2014 at 8:23 pm

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  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  Provided you are logged in under the same username account that purchased the upgrades, you can cancel and request a refund from your dashboard > Store > My Upgrades
  There is also where you can click the “disable auto-renew” link.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.