CANCEL EVERYTHING.

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  alma120781 · Member · Mar 29, 2017 at 4:08 pm

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  PLEASE CANCEL EVERYTHING MY CONTO AND PUT MY MONEY BACK ON MY CARD IT WAS ALL AN MISTAKE.

  [personal info redacted by mod]

  stemhellelillelund-venstre.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 29, 2017 at 7:40 pm

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  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  If the login information has been lost go to
  https://en.support.wordpress.com/passwords/
  https://en.support.wordpress.com/passwords/#lost-password

  Your last resort for obtaining access is to complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery with as much information as possible and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access. https://en.support.wordpress.com/account-recovery/

  You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

  Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

  Canceling and Refunding Purchases
  https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  If you do not succeed then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Mar 30, 2017 at 10:53 am

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  Hi there,

  You have cancelled and been refunded in full for your plan.

  Refunds usually take about a week to process and show up on your statement. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you need any more help.