Cancel free Premium trial, but keep the domain and custom design

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  esmeraldaberends · Member · Jan 12, 2015 at 7:52 pm

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  Hi! I have used a free trial For WordPress Premium and I’m trying to cancel but it won’t work. When clicking ‘cancel’ in ‘My Upgrades’ and selecting the option to keep my domain mapping, I’m redirected to My Upgrades. I really don’t want to be billed for the WordPress Premium; can you cancel it for me before the trial ends tomorrow? I do wish to keep my domain and custom design (I remember this used to cost 24 euros?). Thanks in advance! (www.freshandmessy.wordpress.com)

  The blog I need help with is: (visible only to logged in users)

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  amightywp · Member · Jan 13, 2015 at 7:04 pm

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  Hi there,

  Since this has to do with billing, I have emailed you at the address which we have on file. If you check that account you should have a message waiting for you now.