Cancel free trial of wordpress premium
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I cancelled the free trail of wordpress premium today. However, I have not received the promised email which I need use to confirm my cancellation. Has my cancellation been accepted?
The blog I need help with is: (visible only to logged in users)
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Are you logged in under the exact same username account that registered the blog and purchased the 14 day trial upgrade? That’s required to cancel the trial.
Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
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What do you see here?
Dashboard → Store → My Upgrades
Dashboard → Store → Billing History -
Yes, I logged in under the same registered name and saw the My Ungrades and Billing History. I went to my upgrades to cancel the free trial and domain mapping. I understand that I could not get refund for my domain mapping. However, I should be able to stop $99 being taken out from my credit card after 14 days trial. I cancelled the plan just because it does not allow custom’s theme.
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I’ve removed the WordPress.com Premium Plan Trial from your site, as requested. No charge was placed.
Let us know if you have any more questions :-)
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I am trying to cancel my free premium trial but cannot seem to do it following any instructions I have found. Please help.
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At present, there are no WordPress.com Premium Plan Trials associated with your account.
If I’ve misunderstood the issue, or if you have any other questions, please let me know.
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I am trying to cancel my free trial and don’t where to do please help I don’t want my card being charged $99.
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I am trying to cancel my free trial and don’t where to do please help I don’t want my card being charged $99.
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@msbeautifulj
Please go to the top of the responses in this thread and follow the instructions. https://en.forums.wordpress.com/topic/cancel-free-trial-of-wordpress-premium?replies=11#post-2095120 -
I don’t know how to do it can you please just remove it for me I don’t want my card being charged I deleted the blog site
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I cannot do this for you. Please do it yourself.
Be sure you are logged in under the exact same username account that registered the blog and purchased the 14 day trial upgrade. Then cancel trial upgrades under Store → My Upgrades in your dashboard.
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I see a lot of post on here where staff says they removed the premium trial for the customer. I just want the trial removed that’s all.
Ex.
pmciano
Staff
Oct 20, 2014, 9:42 AMI’ve removed the WordPress.com Premium Plan Trial from your site, as requested. No charge was placed.
Let us know if you have any more questions :-)
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Right! So answer these questions please.
What is the URL of the exact blog that you set up the 14 day free trail on?
What is usernname account registered the blog that you set up the 14 day trial on? -
Why am I asking those questions? Because http://msbeautifulj.wordpress.com doesn’t exist and you failed to post the URL for the blog you refer to.
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Thank you. I guess i missed a step when I intended to purchase the free trial. That would explain why I couldn’t find a way to cancel it. Thanks again.
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