Cancel Mapping

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  rlscott08 · Member · Oct 17, 2014 at 5:13 am

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  I purchased mapping for a domain name I owned. I decided not to use WordPress and created a site using another software and storage provider. I need WordPress to stop mapping my domain name. I went to MY DOMAIN and clicked cancel and refund but it doesn’t seem to do anything. I don’t care about the refund. I just need the mapping to stop.

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  gracejiyoung · Member · Oct 17, 2014 at 9:37 am

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  HI there,

  I have provided you a full refund and removed the mapping from your account. Please note that it may take up to a week for the refund to show up in your bank account.

  Let me know if you have any questions with this!

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  rlscott08 · Member · Oct 18, 2014 at 4:26 am

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  I have published a site to another provider, but when ever I use the http://www.unity95.org address it still points to WordPress and states I need a domain upgrade.

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  gracejiyoung · Member · Oct 20, 2014 at 3:40 am

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  Hi there,

  I see that you still have your nameservers set to us as seen here:

  http://who.wildwestdomains.com/WhoIs.aspx?prog_id=wildwestdomains&domain=unity95.org

  Please contact your registrar, GoDaddy, and update it to you new host. We would have no control over this as we are not your domain’s registrar.

  Cheers!