Cancel membership

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  hlevin · Member · May 27, 2018 at 9:13 am

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  Can I cancel my paid membership and just go back to the basic please?

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · May 27, 2018 at 9:20 am

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  Hi,

  You can cancel your plan via Purchases. Click the button to Cancel below the plan details. Follow the prompts to cancel your plan: https://wordpress.com/purchases

  Also, you can check your plan’s in the Manage Purchases section of your Personal Settings: https://wordpress.com/me/purchases

  If you’re looking for a refund, you must cancel within 30 days of purchase of a plan to receive a refund. There are no refunds, pro-rated or otherwise, after 30 days.

  Refund a Purchase

  Hope this helps :)

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  fstat · Staff · May 28, 2018 at 9:30 am

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  Hi there,

  We have already replied to the ticket you have opened with us. Please follow up there.