Cancel Membership / Domain Already Purchased

  • Unknown's avatar
    teachatjack · Member ·

    If I pay for the business membership for $25 a month, can I cancel after a few months, or do I pay the total price upfront for the year?

    Also, I’ve already purchased a domain from a third-party without wordpress. Can I still use my current purchased domain?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi teachatjack

    If I pay for the business membership for $25 a month, can I cancel after a few months, or do I pay the total price upfront for the year?

    Refund can only be processed if you cancel your plan within 30 days time period. For more information on refund here is the support document for that:

    Refund a Purchase

    Also, I’ve already purchased a domain from a third-party without wordpress. Can I still use my current purchased domain?

    If you have the domain with you that you want to use with WordPress site then you can use your already purchased domain with WordPress in two ways.
    1. Transferring the domain register with someone else to WordPress.com.
    Here is the support document for transferring your domain to WordPress.com:
    https://en.support.wordpress.com/incoming-domain-transfer/prepare-domain-for-transfer/
    https://en.support.wordpress.com/incoming-domain-transfer/

    Please follow the steps in the above link to get your domain transferred. One important thing is Transfer of domain can be done only if your domain is 60 days old (period varies for each registrar you can check this with your domain registrar)

    If your domain is not free from the initial period in which you can make your domain transfer as per your domain registrar then we can map this domain to the WordPress site.

    2. Mapping your existing domain Here is the support document for this that will help you in mapping your domain with WordPress: https://en.support.wordpress.com/domains/map-existing-domain/

    – Firstly you need to upgrade your site to WordPress paid plans as we can’t add the Custom domain under free plan.

    To know more about the plan features and pricing please visit the link below:
    https://wordpress.com/pricing/

    Each paid plan comes with a free domain credit you can use to either register a new domain, or either transfer or map one you already own.

    Hope this helps.

  • The topic ‘Cancel Membership / Domain Already Purchased’ is closed to new replies.