cancel monthly subscription and it will not let me

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  chelseatorres91 · Member · Jan 19, 2016 at 4:38 pm

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  I was charged $20 for a yearly subscription which would be find normally, however, I do not use wordpress. I want to cancel the amount but I cannot seem to get my refund or be able to cancel.

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  micawbr · Member · Jan 24, 2016 at 3:50 pm

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  Try going to your Manage Purchases page, look for the upgrade you wish to cancel, and click “Cancel and Refund”. More info is available on the support page:
  https://en.support.wordpress.com/refunds/#how-do-i-request-a-refund

  If that doesn’t work, add “modlook” to the tags of this forum thread to let WordPress.com staff know that you need assistance with this issue.