cancel my account

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  amandablountwellness · Member · Dec 2, 2020 at 9:20 pm

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  I am trying to cancel my account because I am no longer in business but am receiving an error message

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  staff-totoro · Staff · Dec 2, 2020 at 10:37 pm

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  Hi there,

  The site amandabwellness.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Bluehost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/amandabwellness.com+dns

  To clarify, we are not the only providers of WordPress sites, and Bluehost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You will instead want to contact Bluehost’s support team for more assistance in closing your account with them in this case.

  Hope that points you in the right direction!