Cancel my account and question about credit card

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  elmayer1 · Member · Jan 10, 2019 at 9:07 pm

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  Hi, I want to cancel the account.
  I also want to delete my credit card details. What do I have to do ?

  October 13, 2018

  Order Summary
  Receipt ID: 32173429
  Transaction ID:[redacted]
  Item Price

  kind regards, Elisabeth Santara Mayer

  The blog I need help with is: (visible only to logged in users)

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  kaitohm · Staff · Jan 11, 2019 at 1:53 am

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  Hi @elmayer1 ,

  I’m sorry to hear you would like to cancel your account. In order to do so, you will first have to cancel the service you purchased. You can do that from the following page.
  Manage Purchases
  Once you’ve done that, then the following page will walk you through the process of closing your account.
  https://en.support.wordpress.com/close-account/

  Please note, after a few weeks, this process cannot be reversed. Please make sure you are certain with your decision.

  Also, if you get stuck along the way, you can always contact support, or reply to an email WordPress.com will send (has sent) you in the cancelation(/purchase) process.

  All the best!

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  fstat · Staff · Jan 11, 2019 at 10:23 am

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  Hi there,

  I have sent you an email that explains how to recover access to your account. Please follow up there.