Cancel my business plan

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  mayaradurkee · Member · Apr 22, 2020 at 7:22 pm

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  Hi there, I just received an email about my business plan subscription for my website. I would like to cancel that since now I’m using WordPress.org I really thought this was canceled already, but no problem, as long as I’m not charged for another year.

  Please let me know how to proceed with the cancelation .

  Thank you
  Mayara

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  supernovia · Staff · Apr 24, 2020 at 2:47 am

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  Hi Mayara, no problem. We just need you to log into the correct account first so we have proper authorization to downgrade.

  Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use.

  Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, can you please send a link to the site?