Cancel my domain

chasabb · Member · Apr 7, 2014 at 7:40 pm
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Cancel my domain.

The blog I need help with is: (visible only to logged in users)
chasabb · Member · Apr 7, 2014 at 7:41 pm
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Cancel my domain
thistimethisspace · Member · Apr 7, 2014 at 7:44 pm
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To cancel domain mapping see here > http://en.support.wordpress.com/domains/cancel-domain/#cancel-domain and know that you must be logged in under the exact same username account that registered the blog and purchased the upgrade for it.

I’ll tag this thread for Staff to follow-up and see to it that you succeed with this. Please subscribe to the thread so you are notified when they respond.
kardotim · Member · Apr 8, 2014 at 2:56 pm
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You’ll need to be logged in as ‘gigiconcierge’ in order to cancel the upgrade at https://gigiconcierge.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

If you’ve lost your account’s password you can recover it at http://en.wordpress.com/wp-login.php?action=lostpassword

Please let us know if you need any further assistance!
chasabb · Member · Apr 8, 2014 at 8:05 pm
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Thanks, but there is no cancel button or any other indication of how to end the upgrade. Please advise.
kardotim · Member · Apr 9, 2014 at 6:35 am
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You are logged in as chasabb, and you need to be logged in as gigiconcierge. Please log in using that account or reply from it in this thread to confirm the ownership.

Note that if you cancel a domain it can take up to several weeks for our domain registrar to release it, and we can’t guarantee that your domain will be available to you again once canceled.
chasabb · Member · Apr 9, 2014 at 2:56 pm
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I tried it both ways and there is still no way to cancel.
kardotim · Member · Apr 9, 2014 at 3:42 pm
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Please reply in this thread as ‘gigiconcierge’ so I can confirm the ownerships. Or send an e-mail to this e-mail address from the e-mail account associated with ‘gigiconcierge’.

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