Cancel my membership

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  janellemaxwell · Member · Apr 11, 2023 at 2:17 pm

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  I was charged for a membership I canceled months ago. I want my money back.

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  janellemaxwell · Member · Apr 11, 2023 at 2:17 pm

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  I should not be charge for any membership. I cancelled this months ago. I would like my money back!

  I don’t have a site with WordPress.com yet

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  janellemaxwell · Member · Apr 11, 2023 at 2:35 pm

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  I cancelled my membership months ago and I was charge for another 12 months. I want my money back.

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  helper-heroponriki · Member · Apr 11, 2023 at 6:12 pm

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  Hi there!

  I just looked and unfortunately, we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into. But don’t worry, we still want to help you out as much as we can.

  To get started, please provide us with the charge details at https://wpchrg.wordpress.com/ ? This will help us identify the transaction and provide you the assistance you need.

  To find the transaction ID, check your bank statement for a charge with WordPress followed by a ten-digit letter/number code.

  For example: WordPress XXXXXXXXXX.

  If you only see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.

  If the charge on your bank statement doesn’t match this format, it’s possible that the charge wasn’t made on WordPress.com.

  I hope this information helps you out! Let me know if you have any further questions or concerns.