Cancel My Premium Purchase and Refund Payment

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  davidanthonie · Member · Apr 4, 2016 at 8:45 pm

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  Please cancel my premium purchase and refund my payment immediately

  4/4/2016 Billing History — WordPress.com
  https://wordpress.com/me/billing/16315854 1/1
  David Anthonie
  
  @davidanthonie
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  RECEIPT ID
  16315854
  PAYPAL REF
  7G8072870H8815119
  PAYMENT METHOD
  AMEX ending in 1007
  BILLING DETAILS
  David Anthonie
  (email visible only to moderators and staff)
  Order Summary
  DESCRIPTION AMOUNT
  Total: $79.00
  WordPress.com Premium (new purchase)
  davidanthoniedotnet.wordpress.com $79.00
  WordPress.com
  by Automattic, Inc
  Mar 30, 2016

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 4, 2016 at 8:48 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: If you purchased a domain URL through wordpress.com and wish to keep it to use it on another site then, of course, there will be no refund for that portion of the upgrade.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  timethief · Member · Apr 4, 2016 at 8:48 pm

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  I typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Apr 5, 2016 at 10:09 pm

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  Hey there,

  Not a problem! I have canceled your subscription for your premium purchase and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,