Cancel my premium them
-
Hi,
I recently purchased a premium theme and realized that it’d doesnt work for me. Would like to know how to get refund by canceling the theme.
Receipt ID: 12426282
PayPal Ref: 7AM0213520217410MThe blog I need help with is: (visible only to logged in users)
-
Hi there!
You can cancel your Premium theme at your Store -> My Upgrades page here: http://818pizzaandsports.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades.
Click on the Cancel and Refund link. You will be prompted to confirm the cancellation and optionally provide a reason for canceling. Please read all the information and follow the instructions carefully before proceeding.
After requesting the cancellation, you will be sent an email with a link to confirm the cancellation. Your upgrade will not be canceled (and any refunds will not be issued) until you click that link to confirm that cancellation.
As long as you cancel the upgrade within 30 days of purchasing it, WordPress.com will issue you a full refund. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.
Here’s more information on cancelling upgrades and refunds:
https://en.support.wordpress.com/my-upgrades/#canceling-upgrades -
I’ve removed and refunded your Premium Theme, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.
If you have any more questions regarding this transaction, let me know :-)
-
-
You’re welcome!
If you have any other questions regarding WordPress.com, please let us know :-)
- The topic ‘Cancel my premium them’ is closed to new replies.
WordPress.com Forums 