Cancel my Subscription

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  trillc2023 · Member · Mar 11, 2024 at 8:04 pm

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  I was billed yesterday 3.10.24 for a website that I no longer wish to use. Can you please cancel my order and refund my credit card. Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 12, 2024 at 6:29 pm

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  Hello there!

  Thank you for reaching out! After checking your account, I found that the last transaction was made on March 10, 2023. Your Starter plan and domain connection expired on March 10, 2024. You can confirm this information by visiting: https://wordpress.com/me/purchases/billing

  Your domain, twinridgeinvestments.com, is registered with GoDaddy. If there was a recent transaction, it’s possible it’s related to GoDaddy rather than WordPress.com.

  I hope this clears things up! Feel free to reach out if you have any questions or need further assistance.

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  trillc2023 · Member · Apr 10, 2024 at 3:31 am

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  I wanted to follow up on my refund for my url twinridge4sale.wordpress.com I was billed by word press not go daddy. WordPress owes me a $52.42 credit to my credit card. Please advise when you get a chance. Thank you!

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  trillc2023 · Member · Apr 11, 2024 at 4:13 pm

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  Please refund my $52.42 and cancel my url twinridge4sale.wordpress.com

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  helper-heroponriki · Member · Apr 12, 2024 at 1:43 pm

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  @trillc2023 – The screenshot in question displays a transaction from March 10, 2023, which was over a year ago. Additionally, the plan expired last month without a renewal. Consequently, there is no recent charge to refund.

  I hope this clears things up! If you have any further questions, feel free to ask.