cancel my subscription and do not bill my card for the $19.00 a month Basic plan

  • Unknown's avatar
    luvinlifedailey65 · Member ·

    Cancel my Get Response Basic pan and the Jet Pack I will not be using these programs. I do not want my card billed as I will not be using these programs

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there, I don’t see any upgrades on this account.

    Can you log out, then log in again using the email address that received purchase notifications and what not?

    Also, if you’re using a Jetpack plan, I’d recommend logging in and visiting the account from their site. You can also contact their support if needed, though again, it’ll be best to be logged into the right account.

    Hoping this helps!

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