cancel my subscription and get my money back
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I bought your service in error thinking I could upload a theme I bought-which I can not. I do not want to use wordpress so I want to cancel my subscription
The blog I need help with is: (visible only to logged in users)
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Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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A 30 day refund on what, exactly? I find wordpress as a whole to be very greasy sneaky and misleading with their wording! Horrible, HORRIBLE customer service. WARNING: NEVER buy ANY UPGRADE from wordpress you will get less than 1/3rd of your money back. Full refund in less than 48 hours is a complete and total LIE.
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It looks like you filed a chargeback against us about a week ago and since withdrew that, so I was still able to refund you. You should receive it in 5 to 10 business days.
I will reply to you in your own thread.
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