Cancel My Subscription/Auto Renewal

  • Unknown's avatar
    walnuthillprivatopia · Member ·

    I want a refund for the $13.00 auto renewal fee you charged my account on 3/13/17.

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi there –

    I am happy to help you get this sorted out. Can you let me know which site was set up with this upgrade? There are not any upgrades billed to the account you’ve used to contact us here in the forums.

  • Unknown's avatar
    walnuthillprivatopia · Member ·

    walnuthillprivatopia.org (maybe .com?). The site is no longer operational, I no longer require WordPress. Thanks!

  • staff-zinnia · Staff ·

    walnuthillprivatopia.org was mapped to WordPress.com. However, it was not mapped to the account that you are contacting us from. We need to verify that you have access to the account.

    I’ve sent an email to the email address on the account that you’ll need to sign in with. Please sign in to that account and post here or reply directly to the email.

  • Unknown's avatar
    walnuthillprivatopia · Member ·

    Here's copy from ServiceHostNet (which you can checkout for yourself):

    Walnuthillprivatopia.org is using 5 services which we detected on its website. The major ones are Go Daddy for hosting the website, Go Daddy for DNS management, Go Daddy as Registrar, Go Daddy for email services and WordPress.com as software behind the website The site was online when this report was compiled on 08 July 2016 06:09. walnuthillprivatopia.org is hosted in United States and owned by Robert Eklund ().

    I no longer have access to the email associated with the GoDaddy Account, because I brought down the website approx. six months ago.

    If you are going to insist on making this difficult for me to unsubscribe and get a refund, I will cancel my bank card and get a new one to ensure your company can no longer auto bill me … then I will post a nasty review of this entire process with you everywhere I can to warn other users.

    Regards,

    Bob Eklund
    Lexington KY
    859-327-7882

  • staff-zinnia · Staff ·

    Good Morning –

    You can still access the correct account despite not having access to the email address on file. I’ve emailed you further instructions.

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