cancel my upgrade

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  lilylamontlilylamont · Member · Mar 13, 2015 at 9:49 pm

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  Hi,

  I tried the 14 day free trial for the pro account. I cancelled it after a couple of days but was still charged $99 today. I’d like a refund. How do I go about getting it?

  Thanks,

  Rose

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Mar 13, 2015 at 10:09 pm

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  Hi Rose,

  Sorry about that. After looking into your account, I found that the transaction was still processing so I voided it. It should not go through. At most it should be a pending transaction. If it goes through please let me know!

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  lilylamontlilylamont · Member · Mar 14, 2015 at 5:55 pm

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  Thank you so much for your help!