cancel my website

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  keithwalker16 · Member · Oct 18, 2016 at 8:14 pm

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  As I have now retired, I really need to totally cancel my website (Samuel’s Parlour) as from NOW. I have received an email stating that my next subscription ( £85.00) is due in 5 days time and I do not wish this to be withdrawn from my bank. PLEASE help!! Keith Walker

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 18, 2016 at 8:21 pm

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-zinnia · Staff · Oct 19, 2016 at 2:12 pm

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  Hi Keith –

  I see that your upgrades for samueltate.co were cancelled on 10/18/16.

  Are you still needing help with anything?

  If so, please share the site URL here and I can take a look.