Cancel my yearly recurring payment on this website

  • Unknown's avatar
    philwong98 · Member ·

    Hi, I am getting charged more than 90A$ everyone year from this for NOT using any feature or service at all. Can you cancel ALL my auto payments.
    Please provide an email address to contact if you need further information. I have all the payment records.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    You can manage your purchases and cancellations yourself as described at https://en.support.wordpress.com/manage-purchases/

  • staff-mckluskey · Staff ·

    Hi there!

    The last charge on this account was made in July 2021. Do you know the URL of the site you are still being charged? If it is hosted with us, WordPress.com, then it’s likely on a different account. It might also be coming from a different hosting company.

    If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

    If the charge indeed comes from WordPress.com, you’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this. We’ll need to get some additional information from you to track down the transaction, and we cannot discuss those here in the public forums. Thank you!

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