Cancel Order

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  neoinstitute · Member · Jul 27, 2014 at 8:38 am

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  I have cancelled my order within the 14 days trial but I am shocked that I am still being charged as I received the invoice. I would appreciate a reply and a refund arrangement. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  1tess · Moderator Emeritus · Jul 27, 2014 at 8:43 am

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  Please subscribe to this thread so you will be notified when a staff person responds. I’ve tagged this thread for their attention. We volunteers cannot see your billing history.

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  jackiedana · Member · Jul 28, 2014 at 6:28 pm

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  I have cancelled your purchase of WordPress.com Premium and issued you a refund of $99. You should see the funds in your account within a few days.

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  neoinstitute · Member · Jul 29, 2014 at 1:00 am

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  Thank you for your prompt response and action. Appreciated!

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  neoinstitute · Member · Jul 29, 2014 at 1:02 am

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  Thank you for your prompt response and action. Appreciated!

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  jackiedana · Member · Jul 29, 2014 at 3:26 am

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  You’re welcome!