Cancel order and domain name
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Hi,
I have cancelled my purchase on my site and want to cancel the domain name as well. I find it too complicated to use.
Could you please refund me in full?Thanks,
Denise
The blog I need help with is: (visible only to logged in users)
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For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours.
For plans and all other purchases, you must cancel within 30 days of purchase to receive a refund. If you used the domain credit to register a new domain, the normal cost of registration will be deducted from your refund. If you mapped an existing domain or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.
You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.
See the guide on refunds at https://en.support.wordpress.com/refunds/
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Hey there,
Not a problem! I went ahead and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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