Cancel payment

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  local182 · Member · Feb 18, 2019 at 7:51 am

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  I need to cancel payment on my account

  The blog I need help with is: (visible only to logged in users)

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  trupti25 · Member · Feb 18, 2019 at 9:02 am

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  Hello,

  If you want a refund you need to cancel your plan. You can cancel your plan within 30days of purchase in order to get a refund.

  Please refer the link below to check how to cancel a plan and request a refund:

  Refund a Purchase

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  I am adding modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

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  fstat · Staff · Feb 18, 2019 at 10:36 am

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  Hi there,

  I don’t see any purchases ever made on the account you’re using to contact us. Please use the following to tool to determine if the charges are associated with WordPress.com:

  Why was I charged?

  If you have another WordPress.com account with an active upgrade please log in to it and contact us to further assist you. If you cannot access that other account, please follow our Account Recovery guide:

  Recover Your Account