Cancel payment and get refund

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  armstrongintensitysquad · Member · Nov 8, 2018 at 12:22 am

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  Hi,
  Recently got billed for another year but dont want the year and want to cancel payment

  The blog I need help with is: (visible only to logged in users)

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  majalearnswp · Member · Nov 8, 2018 at 1:35 am

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  Hi there,

  I’m tagging this thread with “modlook” tag for staff assistance as they’ll be able to help you better with this.

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  kokkieh · Staff · Nov 8, 2018 at 9:49 am

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  Hi there,

  For what upgrade and on which site were you billed? The account you’re using to post here has not owned any upgrades with us since your Custom Design upgrade for http://armstrongintensitysquad.wordpress.com expired in March 2016, and there are no recent payments showing on your account. The only credit card we have on file for you expired in 2016.

  If you have an upgrade in another account, please log into that account and post here to confirm, and we can help you get this sorted out.