Cancel payments

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  damo888 · Member · Jan 10, 2020 at 9:29 pm

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  You’ve taken money off me without my knowledge

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  supernovia · Staff · Jan 10, 2020 at 9:51 pm

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  Hi @damo888, we can help with a refund. We do need you to log into the account that’s associated with the upgrade, though. Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site. Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, can you please send a link to the site?