cancel plan

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  marvelrenos · Member · Sep 6, 2017 at 12:21 pm

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  I can cancel my premium plan, when I go to my ‘purchases’ tab the only option it offers is to upgrade my plan it doesn’t list my current plan and there is no way to cancel it.

  The blog I need help with is: (visible only to logged in users)

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  christineoakfield · Member · Sep 6, 2017 at 8:47 pm

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  Hi, @marvelrenos,

  Is this for the site:

  The blog I need help with is marvelrenos.wordpress.com.

  I am going to tag a staff member with the modlook tag to take a look for you. Best Regards.

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  staff-doublebassd · Staff · Sep 7, 2017 at 2:56 am

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  Hey there,

  I’ll take care of it for you! =) have canceled your subscription for WordPress.com Premium and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  marvelrenos · Member · Sep 7, 2017 at 11:20 am

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  Thank you so much for helping me with this and giving me the refund. I really appreciate it. Thanks so much

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  staff-doublebassd · Staff · Sep 7, 2017 at 6:33 pm

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  You’re welcome!