Cancel plan

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  fitty600 · Member · Jan 26, 2019 at 9:47 pm

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  I need to stop my subscription now! I did not purchase a website and I have been charged. I need a FULL refund please.

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  kokkieh · Staff · Jan 28, 2019 at 11:26 am

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  Hi there,

  The account you’re using to post here has never owned any sites or upgrades on WordPress.com – we don’t even have credit card info on file for you, so it’s impossible that we could have charged you.

  If you were charged it could only be if you had provided us with your credit card details in the process of purchasing a WordPress.com upgrade via a different username account.

  As you’ve since also deleted this account I’m closing this thread to further replies. Please reply to the account closure email we sent you if you need any more help with this.