Cancel plan

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  raulgoron · Member · Jul 13, 2022 at 12:21 am

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  Where is the costumer support? ridiculous…..

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Jul 13, 2022 at 5:27 am

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  Hi there,

  Live chat and email support are available to owners of all paid plans, but you only tried contacting support after you’d already cancelled your plan. These public forums provide support for owners of sites on the free plan.

  https://wordpress.com/en/support/help-support-options/

  You’ve already cancelled your plan and we’ve issued a refund. You can see the receipts for that refund in your billing history page at https://wordpress.com/me/purchases/billing

  You should receive the full refund in about 10 business days, depending on your bank’s processing times.

  Please let me know if I can help with anything else.