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  warriorprincess311 · Member · May 8, 2023 at 5:28 am

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  Speak to a representative

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  warriorprincess311 · Member · May 8, 2023 at 5:30 am

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  Hi, I was charged $199 from my bank account, however I don’t know how I was charged if I have a free account. Please refund the money.

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  staff-zinnia · Staff · May 8, 2023 at 3:00 pm

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  Hello –

  Thanks for getting in touch. I’ve reviewed this account, and it is a free account. There aren’t any upgrades associated with it.

  My suggestion is to enter the charge details on https://wpchrg.wordpress.com/ to track it down and locate the account where this charge originates from. Then, we can review and process a refund. Or you can cancel and refund yourself via My Sites – Upgrades – Manage.