cancel plan

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  tlfritz98 · Member · Aug 22, 2023 at 2:23 am

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  Hello I would like to cancel the wordpress plan that I purchased and hopefully receive a refund since I did not use the functions and it has been less than 6 hours since purchase. For the price, I was not able to customize it as much as I wanted so I just don’t want to use the site anymore. Please let me know how I can get a refund.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 22, 2023 at 1:50 pm

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  Hi there,

  I’m sorry to hear that the plan wasn’t exactly what you were looking for.

  To cancel your plan and receive a full refund, please follow this direct link: https://wordpress.com/me/purchases/matarazzowedding.wordpress.com/21751530. Since it’s been less than 6 hours since your purchase, you’re still within our refund window, and you’ll get a full refund.

  I’d also love to hear more about the challenges you faced with customization. Our aim is to provide a seamless experience, and your feedback can help us achieve that. If you’d like, please share more details about your difficulties, and I’ll do my best to assist you.

  Additionally, if you’re looking for an easier way to build your site, we offer a service called Built by WordPress.com where our experts can help set up and customize your site to your specific needs. It might be a great option to consider if you decide to give WordPress another shot.

  Please let me know if there’s anything else I can assist with.