Cancel premium account before get charged

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  melissapreza · Member · May 30, 2015 at 6:42 am

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  Hello I just tested the premium account for free for 15 days I wasn’t sure to keep it or not but now I got charged on my bank account I would like to cancel it and get a refound. If I press cancel premium account what’s gonna happen? Please, I must solve this before May 31

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  jeremeylduvall · Member · May 30, 2015 at 5:51 pm

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  Hi!

  I went ahead and removed the Premium bundle from your account and voided the transaction. The funds should not be withdrawn from your account. You may see a temporary “Pending” charge, but that should be removed. Let me know if you need anything else!