Cancel Premium But Keep Domain Name

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  nataliegrun · Member · May 9, 2013 at 7:49 pm

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  Hi,

  I bought my domain name and premium at the same time, but it turns out I need to use wordpress.org for my blog instead of wordpress.com so I want to cancel the premium service. I saw on this forum post answer that you can do a partial refund: https://en.forums.wordpress.com/topic/if-i-cancel-my-upgrade-and-move-to-wordpressorg-can-i-keep-my-domain-name?replies=10

  How do I do this partial refund? Can only figure out how to cancel everything. I want to keep my domain name, just need to cancel premium.

  Thank you so much in advance for your help!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 9, 2013 at 7:49 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  nataliegrun · Member · May 9, 2013 at 7:51 pm

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  Thanks!

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  timethief · Member · May 9, 2013 at 7:52 pm

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  You’re welcome.

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  jonathansadowski · Member · May 10, 2013 at 5:06 pm

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  Hello Natalie,

  I have canceled your WordPress.com Premium Bundle and issued you a refund of $73. This is $99 minus the $26 for your domain upgrades (Domain registration, Domain mapping, and Domain privacy).

  Your refund should be applied to your credit card within 2-3 business days, but may take as long as a week. Please let me know if there is anything else that I can do to help.

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  nataliegrun · Member · May 10, 2013 at 5:20 pm

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  Thank you so much! Really appreciate it :-)

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  jonathansadowski · Member · May 10, 2013 at 5:26 pm

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  My pleasure. Please let us know if there is anything else that we can do to help.