Cancel premium, keep site and domain name

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  rachellouisemoran · Member · May 27, 2013 at 11:02 pm

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  Hi – I want to end my premium subscription, but keep my domain name and site. I checked ‘cancel auto renew,’ but as my domain name was tied to that package, it looks like it will also be automatically cancelled. I want to pay for my domain name and set it up for automatic renew, but I ended up not using the other premium features so there’s no reason to keep paying the $99…Any ideas on where to do this or who to contact? I did search the forums, sorry if I missed the answer, and thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 27, 2013 at 11:04 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  rachellouisemoran · Member · May 27, 2013 at 11:05 pm

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  Thanks!

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  timethief · Member · May 27, 2013 at 11:11 pm

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  You’re welcome.

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  kardotim · Member · May 28, 2013 at 7:53 am

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  I’ve just canceled your premium upgrade excluding the domain registration. You can renew the domain at https://rachellouisemoran.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let us know if you need any further assistance!