Cancel premium plan

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  ericaokonkwo · Member · Aug 26, 2023 at 12:02 am

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  I want to cancel my premium plan, the site is not letting me.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Aug 28, 2023 at 8:10 am

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  Hi there!

  It looks like you have successfully canceled the plan, and a refund was issued to you. You can see the refund receipt at https://wordpress.com/me/billing

  We’re sorry to see you go. Is there anything we could have done to keep you on WordPress.com? If you still need a website, please tell us a bit about your site requirements, and we’ll be happy to help you build it on WordPress.com.

  You can also hire us to build the website for you if you need a website up and running fast.

  Thanks!