Cancel Premium Plan But Keep Domain Name

• 

  bprzybyl · Member · Jan 4, 2016 at 5:00 pm

  • Copy link
  • Add topic to favorites

  Hello,
  I my domain name came with my premium plan, but I would like to cancel the premium service but keep the domain name. I found a help request where this was done: https://en.forums.wordpress.com/topic/cancel-premium-but-keep-domain-name?replies=7

  It seems all I am able to do is cancel everything and I would like to keep my domain and the protection I have in place.

  Thanks!

• 

  bprzybyl · Member · Jan 5, 2016 at 9:48 pm

  • Copy link

  The site name is http://www.brooksprzybylek.com if that helps

• 

  supernovia · Staff · Jan 5, 2016 at 11:49 pm

  • Copy link

  Hi @bprzybyl, actually when you cancel Premium, the domain stays unless you also explicitly cancel it. Domains are awfully hard to get back, so we try to avoid letting folks cancel them accidentally.

  For what it’s worth, you can cancel Premium but keep the domain here:
  http://en.support.wordpress.com/contact

  But we’re also happy to take care of it on our end. I’ve removed Premium for you and refunded the rest, which you’ll see in your account soon. Cheers!