Cancel premium plan – cannot transfer to new domain

• 

  tholtman1 · Member · Nov 12, 2024 at 9:01 pm

  • Copy link
  • Add topic to favorites

  I cancel premium plan to my actual website to transfer it to the new one. Unfortunately I cannot see my plan anywhere right now. Also cannot contact support because ‘I dont have active plan’.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

• 

  marutim · Staff · Nov 16, 2024 at 10:58 am

  • Copy link

  Hello there,

  I have reached out to you via email regarding the transfer of the Premium plan. Let us continue the discussion over to the email