Cancel premium service.

• 

  drewg38 · Member · Oct 23, 2013 at 2:31 am

  • Copy link
  • Add topic to favorites

  I want a refund and/or to cancel my premium upgrade.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 23, 2013 at 2:35 am

  • Copy link

  Hi there,

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard and you can disable autorenew. You can disable auto-renew of any upgrade > Store > My Upgrades
  click the “disable auto-renew” link.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.