cancel premium service for a refund?
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Cancel premium service. This service should have been canceled. We need to cancel and obtain a refund for the service. We are unable to use this site, it is not user friendly for us and does not offer the tools our small business needs. Please cancel and refund services. Site was never launched.
Thank you
The blog I need help with is: (visible only to logged in users)
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Hey there,
I’m sorry to hear that things didn’t work out for you. I’ll tag this for staff attention. Please subscribe to this thread so you’ll know when they assist you.Staff is backlogged and works through threads in chronological order.
The best thing to do is be patient, and know that they’ll take care of you as soon as they are able.Best wishes
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I do not see any upgrades under your katemo8 account. However, I do see that the premium upgrade was renewed for the site kklivesimply.wordpress.com on 2014-03-22.
That can be canceled for a refund by the user who originally purchased the upgrade here:
https://kklivesimply.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades -
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Hi @mineurbanjungle, you should be able to cancel your upgrade and request a refund here:
https://mineurbanjungle.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgradesIf you receive an error message or have other difficulties with the process, please let me know.
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