Cancel Premium Theme

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  anfieldgirl · Member · Apr 29, 2015 at 6:37 pm

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  Hi – I want to keep my domain name but just not renew the Premium themes option – is that possible? I don’t want to lose all the posts on my blog but I don’t need all the theme stuff any more.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 29, 2015 at 7:00 pm

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  The premium bundle of upgrades does not include any premium themes; only the Business upgrade does. The theme on the blog linked to above is a free theme.

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  anfieldgirl · Member · Apr 29, 2015 at 7:01 pm

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  Ah ok… so if I don’t renew the bundle what will happen, what will I lose?

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  timethief · Member · Apr 29, 2015 at 7:03 pm

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  Premium themes are a one time purchase that do not require renewal. In the vent you are referring to another WordPress.COM hosted blog that you purchased a premium theme for read on please.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/
  as well as
  Dashboard > Store > Billing History

  View Your Billing History

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  anfieldgirl · Member · Apr 29, 2015 at 7:12 pm

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  It’s a wordpress.com hosted blog that I added “Premium” to – can I just cancel the premium and then pay the domain renewal separately?

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  timethief · Member · Apr 29, 2015 at 7:14 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  anfieldgirl · Member · Apr 29, 2015 at 7:15 pm

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  Thank you for your help.

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  timethief · Member · Apr 29, 2015 at 7:16 pm

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  Your welcome.

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  timethief · Member · Apr 29, 2015 at 7:18 pm

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  oops! Your was meant to be You’re :(

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  anfieldgirl · Member · Apr 29, 2015 at 7:29 pm

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  :-)

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  thatrobyn · Member · Apr 29, 2015 at 7:54 pm

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  Hi there, anfieldgirl!

  I’ve separated your WordPress.com Premium upgrade from your domain registration. You are welcome to renew your domain now, without the need of renewing the upgrade for Premium.

  Both your domain, and the Premium upgrade are currently set to expire on May 23, 2015. You can allow Premium to expire, of course, but you’ll want to make certain that you manually renew your domain to keep it in good standing.

  You can do that here:
  https://lambeek.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  anfieldgirl · Member · Apr 29, 2015 at 9:21 pm

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  Thank you sooo much!!

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  thatrobyn · Member · Apr 29, 2015 at 9:58 pm

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  You are soooo welcome :) Happy to help!