Cancel Premium Theme
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Hi – I want to keep my domain name but just not renew the Premium themes option – is that possible? I don’t want to lose all the posts on my blog but I don’t need all the theme stuff any more.
The blog I need help with is: (visible only to logged in users)
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The premium bundle of upgrades does not include any premium themes; only the Business upgrade does. The theme on the blog linked to above is a free theme.
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Premium themes are a one time purchase that do not require renewal. In the vent you are referring to another WordPress.COM hosted blog that you purchased a premium theme for read on please.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History -
It’s a wordpress.com hosted blog that I added “Premium” to – can I just cancel the premium and then pay the domain renewal separately?
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Hi there, anfieldgirl!
I’ve separated your WordPress.com Premium upgrade from your domain registration. You are welcome to renew your domain now, without the need of renewing the upgrade for Premium.
Both your domain, and the Premium upgrade are currently set to expire on May 23, 2015. You can allow Premium to expire, of course, but you’ll want to make certain that you manually renew your domain to keep it in good standing.
You can do that here:
https://lambeek.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgradesI hope this helps! If you have any other concerns, drop me a note. Thanks much!
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