Cancel premium theme upgrade

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  verygoodegg · Member · Oct 21, 2018 at 5:26 pm

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  Hi, I need to cancel my theme (Cocoa) upgrade so that I can delete my site. Can you help? thanks

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 21, 2018 at 5:42 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue, as they’re able to remove premium themes from your account. Are you wanting to permanently remove it or transfer it to another site? If you’re not certain yet, you can always put your site to private instead.

  You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  kokkieh · Staff · Oct 21, 2018 at 6:35 pm

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  Hi there,

  I’ve removed the theme as requested, so you’ll now be able to delete your site.