Cancel Premium trial?
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How do I cancel my Premium trial account. I did not find use for the premium services and want to stay on the free plan.
/Best regards
The blog I need help with is: (visible only to logged in users)
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Hi there,
From Details and Terms:
You can try any participating upgrade for a 14-day trial period, at no charge.
You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.
We will send you an email reminder one day before you will be charged.
You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
Are you logged in under the exact same username account that registered the blog and purchased the 14 day trial upgrade? That’s required to cancel the trial.
Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund, and also disable auto-renew.
Just in case you have trouble with this I also tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.
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The WordPress.com Premium Plan Trial for this site is owned by another user, not jerkeremilsson.
If you’d like the WordPress.com Premium Plan Trial removed, pleased reply with this request from the user account that owns the Upgrade.
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